Contractual information

Terms and conditions of sale

The rules governing your purchases and the relationship between AbayaFemme and its customers.

Information documentTake the time to check the sections that apply to your situation. For any questions, our customer service team is here to help.





General Terms and Conditions of Sale and Use

Overview

The following General Terms and Conditions of Sale apply between:

unhijab, a simplified joint-stock company with one shareholder, registered with the Nantes Trade and Companies Register (RCS):

SIREN number: 842 930 059
VAT number: FR92842930059

Registered office address:

inabShop
rue hortense tanvet
44150 Ancenis

Contact details:

Customer Service telephone number: WhatsApp number “WhatsApp Only”
Email: contactabayafemmecom

AND

Any individual (hereinafter referred to as “the customer”) visiting or making a purchase on the unhijab.com websites.

On this site, the terms “we”, “us” and “our” refer to Abaya Femme. unhijab offers this website, including all information, tools and services available from it to you, the user, subject to your acceptance of all the terms, conditions, policies and notices stated here.

By visiting this site and/or purchasing one of our products, you engage in our “Service” and agree to be bound by the following terms (“General Terms and Conditions of Sale”, “General Terms and Conditions of Sale and Use”, “Terms”), including any additional terms, conditions and policies referred to herein and/or available by hyperlink. These General Terms and Conditions of Sale and Use apply to all users of this site, including, without limitation, users who browse the site, vendors, customers, merchants and/or contributors of content.

Please read these General Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Terms and Conditions of Sale and Use. If you do not accept all the terms and Conditions of this agreement, you must not access the website or use any services offered on it. If these General Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these General Terms and Conditions of Sale and Use.

Any new features and tools subsequently added to this shop will also be subject to these General Terms and Conditions of Sale and Use. You may review the most recent version of the General Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Terms and Conditions of Sale and Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after any changes are posted constitutes your acceptance of those changes.

Our shop is hosted by Shopify Inc. They provide us with the e-commerce platform that enables us to sell our products and services to you.

ARTICLE 1 – TERMS OF USE OF OUR ONLINE SHOP

By accepting these General Terms and Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence and that you have given us your consent to allow any minor in your care to use this website.

You must not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).

You must not transmit any worms, viruses or other code of a destructive nature.

Any breach or violation of these General Terms and Conditions of Sale and Use will result in the immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse access to the services to anyone, at any time and for any reason.

You understand that your content (excluding your credit-card information) may be transferred without encryption and involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit-card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part or use of the Service, or any access to the Service or contact on the website through which the Service is provided, without our prior express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is inaccurate, incomplete or out of date. The material on this site is provided for general guidance only and should not be relied upon as the sole basis for making decisions without first consulting more accurate, complete and up-to-date sources of information. If you rely on the material on this site, you do so at your own risk.

This site may contain certain historical information. Historical information, by its nature, is not current and is provided for general guidance only. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 – CHANGES TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content of the Service) without notice.

We will not be liable to you or any third party for any price change, suspension or discontinuation of the Service.

ARTICLE 5 – PRODUCTS OR SERVICES (where applicable)

Certain products or services may be available exclusively online through our website. These products or services may be available in limited quantities and may be returned or exchanged only in accordance with our Returns Policy.

We have made every effort to display as clearly as possible the colours and images of our products that appear in our shop. We cannot guarantee that your computer screen will display colours accurately.

We reserve the right, but are not obliged, to limit the sale of our products or services to any person, geographical region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to stop offering any product at any time.

Any offer for a service or product made on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information or other goods obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.

ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or through the same customer account, the same credit card and/or orders using the same billing and/or delivery address. If we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/telephone number provided when the order was placed. We reserve the right to limit or prohibit orders which, in our sole judgement, appear to be placed by traders, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our shop. You agree to promptly update your account and other information, including your email address, credit-card numbers and expiry dates, so that we can complete your transactions and contact you as necessary.

For further details, please see our Returns Policy.

ARTICLE 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we exercise no monitoring, control or influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We will have no legal liability arising from or relating to your use of optional third-party tools.

If you use optional tools offered through the site, you do so entirely at your own risk and discretion, and you should review the terms on which the tools are provided by the relevant third-party provider or providers.

We may also, in the future, offer new services and/or features through our site (including new tools and resources). Such new features and services will also be subject to these General Terms and Conditions of Sale and Use.

ARTICLE 8 – THIRD-PARTY LINKS

Certain content, products and services available through our Service may include material from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not required to examine or evaluate the content or accuracy of these sites, and we do not warrant and will not have any liability or responsibility for any third-party content, website, product, service or other material accessible on or from them.

We are not liable for any harm or damage relating to the purchase or use of goods, services, resources or content, or any other transactions made in connection with third-party websites. Please read third parties’ policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the relevant third party.

ARTICLE 9 – USER COMMENTS, SUGGESTIONS AND OTHER SUBMISSIONS

If, at our request, you submit specific content (for example, competition entries), or if, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, “comments”), you grant us the unrestricted right, at any time, to edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you send us. We are and will be under no obligation:

  1. to keep any comments confidential;
  2. to pay compensation to anyone for any comments provided; or
  3. to respond to any comments.

We may, but are under no obligation to, monitor, edit or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property rights or these General Terms and Conditions of Sale and Use.

You agree that your comments will not violate any third-party rights, including copyright, trade marks, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain unlawful, defamatory, offensive or obscene material, or any computer virus or other malware that could in any way affect the operation of the Service or any associated website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us and/or third parties as to the origin of your comments. You are entirely responsible for any comments you publish and for their accuracy. We accept no responsibility and assume no liability for any comments published by you or by any third party.

ARTICLE 10 – PERSONAL INFORMATION

Your submission of personal information through our shop is governed by our Privacy Policy. Click here to view our Privacy Policy.

ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on our site or in the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, product delivery charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any associated website is inaccurate, at any time without prior notice (including after you have placed your order).

We are under no obligation to update, amend or clarify information in the Service or on any associated website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any associated website should be taken to indicate that all information in the Service or on any associated website has been modified or updated.

ARTICLE 12 – PROHIBITED USES

In addition to the prohibitions set out in the General Terms and Conditions of Sale and Use, you are prohibited from using the site or its content:

  1. for any unlawful purpose;
  2. to solicit others to perform or participate in any unlawful acts;
  3. to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation;
  4. to infringe or violate our intellectual property rights or the intellectual property rights of third parties;
  5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against anyone on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin or disability;
  6. to submit false or misleading information;
  7. to upload or transmit viruses or any other type of malicious code that will or may be used in a way that compromises the functionality or operation of the Service, any associated or independent website, or the Internet;
  8. to collect or track the personal information of others;
  9. to spam, phish, pharm, pretext, spider, crawl or scrape the web or any other resource;
  10. for any obscene or immoral purpose; or
  11. to interfere with or circumvent the security features of our Service, any other website or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee, represent or warrant in any way that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from use of the Service will be accurate or reliable.

You agree that, from time to time, we may remove the Service for indefinite periods or cancel the Service at any time, without prior notice to you.

You expressly agree that your use of, or inability to use, the Service is entirely at your own risk. The Service and all products and services supplied to you through the Service are (unless expressly stated otherwise by us) provided “as is” and “as available” for your use, without representations, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability or satisfactory quality, fitness for a particular purpose, durability, title and non-infringement.

In no event shall unhijab, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss or claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, revenue, savings or data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any service or product obtained through this Service, or for any other claim related in any way to your use of the Service or any product, including, without limitation, any errors or omissions in any content, or any loss or damage of any kind arising from use of the Service or any content (or product) posted, transmitted or otherwise made available through the Service, even if you have been advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

ARTICLE 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless unhijab, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees against any claim or demand, including reasonable legal fees, made by any third party due to or arising from your breach of these General Terms and Conditions of Sale and Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

ARTICLE 15 – SEVERABILITY

If any provision of these General Terms and Conditions of Sale and Use is held to be unlawful, void or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these General Terms and Conditions of Sale and Use. Such severance will not affect the validity and enforceability of any remaining provisions.

ARTICLE 16 – TERMINATION

The obligations and liabilities incurred by the parties before the termination date will survive the termination of this agreement for all purposes.

These General Terms and Conditions of Sale and Use are effective unless and until terminated by either you or us. You may terminate these General Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgement, you fail, or we suspect that you have been unable, to comply with the terms of these General Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without prior notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part of them).

ARTICLE 17 – ENTIRE AGREEMENT

Any failure by us to exercise or enforce any right or provision of these General Terms and Conditions of Sale and Use will not constitute a waiver of that right or provision.

These General Terms and Conditions of Sale and Use, together with any policies or operating rules posted by us on this site or in relation to the Service, constitute the entire understanding and agreement between you and us, govern your use of the Service, and supersede all prior and contemporaneous communications, proposals and agreements between you and us, whether oral or written (including, without limitation, any previous versions of the General Terms and Conditions of Sale and Use).

Any ambiguity in the interpretation of these General Terms and Conditions of Sale and Use must not be construed against the drafting party.

ARTICLE 18 – GOVERNING LAW

These General Terms and Conditions of Sale and Use and any separate agreements through which we provide you with Services will be governed by and construed in accordance with the laws in force at

ARTICLE 19 – CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE AND USE

You may review the most recent version of the General Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these General Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site after any change to these General Terms and Conditions of Sale and Use is posted constitutes acceptance of those changes.

ARTICLE 21 – DELIVERY, RETURNS AND REFUNDS

Delivery

FREE delivery with no minimum purchase throughout the site.

We deliver worldwide. However, because of postal difficulties, we cannot deliver to military zones or certain countries.

Delivery is free for orders delivered in metropolitan France. We offer delivery to a collection point or standard delivery, with a delivery time of 48h-72h.

What delivery methods are available?

We offer several delivery methods. You may choose according to your preference and your delivery-time requirements.

  1. Standard delivery
  2. Tracked Colissimo delivery
  3. Colissimo delivery requiring a signature
  4. Delivery to a collection point (Mondial Relay or So colissimo Mon Commerçant)

How long will it take for my parcel to be dispatched?

For items in stock

  • Orders placed in the morning will be sent the same day or on the next working day.
  • Orders placed from Friday to Sunday will be dispatched on Monday.

For items being restocked

  • Orders will be sent as soon as they are received at our workshop, and the delivery time is 7 to 21 days.
  • If an item is being restocked, the amount of your order will be debited from your account after your parcel has been prepared in our workshop.

Returning your items

You have 14 days from the date on which you receive your parcel to return your order to us (as evidenced by the La Poste postmark).

The refund will be sent as soon as the parcel has been received at our workshop and checked.

Refund of the delivery charges for your purchases

Incomplete or invalid address

The actual shipping amount will not be refunded if the parcel is returned to the sender because of incorrect or incomplete information.

It is the buyer’s responsibility to provide their personal information accurately and clearly so that orders can be dispatched under the best possible conditions.

All orders are sent on condition that the following information is provided:

  • Name
  • Street
  • House/apartment number
  • Town or city
  • Postcode
  • Telephone number
  • Email address

Every detail matters and is required for successful, delay-free delivery by all transport companies.

If the customer does not collect their parcel from the collection point when Mondial Relay has been selected as the delivery method:

The retailer will hold your parcel for at least 7 calendar days; this period may be up to 14 calendar days, depending on the constraints of the business and the services selected.

After this period, the parcel will be returned. The actual shipping amount and the parcel preparation fees will not be refunded:

  • Order with fewer than 3 items: 1€ + shipping amount.
  • Order with more than 3 items: 2€ + shipping amount.

This applies even if delivery charges are free.

ARTICLE 21 – CONTACT DETAILS

Questions regarding the General Terms and Conditions of Sale and Use should be sent to [email protected].


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